FAQ
Here are some answers to some common questions.
Are all your products handmade?
Yes! We make everything by hand. Each bead is assembled into a pattern and then a unique design is created. Our copper and aluminum tubes are bent and drilled by us.
What are your sun catchers made from?
We use only the best available glass crystal, glass beads, rainbow maker crystals and natural (never dyed) gemstone and minerals.
How does the rainbow maker crystal work?
Rainbow maker crystals, also called prisms, work by refracting light. When sunlight passes through the crystal, the light slows down and bends as it enters the prism. This bending splits the white light into its component colors—red, orange, yellow, green, blue, indigo, and violet—creating vibrant rainbows. Hang your sun catcher in direct sunlight to see this beautiful effect in action!
If you have any other questions or want to place a custom order please contact us: contact@ikcreated.com
Contact form
What to Expect
📧 Response Time: We typically respond within 24 hours during business hours (Monday-Friday). We're in our studio creating magic on weekends too, but may reply to messages on Monday morning!🕐 Studio Hours: Monday - Friday, 9am - 5pm EST✨ Personal Touch: Every inquiry is answered personally by Kat or Mom—we love connecting with our customers!
Planning a Custom Piece?
We absolutely love creating one-of-a-kind sun catchers and wind chimes! To help us bring your vision to life, please share:
- Your preferred colors or color palette
- Size preferences (small, medium, large, or specific measurements)
- Any specific gemstones or crystals you'd like included (amethyst, rose quartz, lapis lazuli, etc.)
- Your timeline or deadline
- Where you'll be hanging it (window size, indoor/outdoor, etc.)
- Any inspiration photos or ideas you have in mind
Don't worry if you're not sure about all the details—we're happy to guide you through the process and offer suggestions!
Quick Questions?
Check out our FAQ page for answers about:
- Shipping times and policies
- How to care for your sun catcher
- Customization options
- Return and exchange information
- How our rainbow makers work
Connect With Us
Follow Our Creative Journey!See behind-the-scenes peeks of our handmade process, new creations, and the magical rainbows our customers share with us:📱 Instagram:@ikcreatedjewelryforyourhome👍 Facebook:I and K Created
Why Choose I and K Created?
✨ Truly Handmade: Every piece is crafted by our mother-daughter team—no factories, no mass production🇺🇸 Made in USA: All pieces are handcrafted with love in our home studio💎 Quality Materials: We use premium glass crystals, natural gemstones, and carefully selected beads📦 Fast Shipping: Most orders ship within 1-3 days🎨 Custom Creations: We love working with you to create something uniquely yours💝 Made with Love: Each sun catcher and wind chime carries the energy and care of our partnershipWe can't wait to help you bring a little rainbow magic into your home!Kat & MomI and K Created